Frequently Asked Questions

Phosphates can contribute to algae growth in your pool, so using a phosphate controller can help prevent algae growth. However, it's also essential to maintain proper pool chemistry and sanitation to prevent algae growth.

Water clarifiers are safe to use when used according to the manufacturer's instructions. However, it's essential to keep them out of children's and pets' reach and avoid mixing different types of clarifiers.

Yes, you can swim in your pool after adding a water clarifier. Still, waiting at least 30 minutes before swimming is recommended to allow the clarifier to distribute evenly throughout the pool water.

Yes, in most cases it's safe to swim in your pool after using an algae controller. However, it's always recommended to follow the instructions on the product label and wait for the recommended time before swimming.

Yes, a stain remover product can effectively remove rust stains in a pool. However, it's important to identify the source of the rust stain and address the underlying issue to prevent it from happening again. If the rust stain is caused by metal in the pool water, using a sequestrant product can help prevent future stains.

Yes, there are algae controllers formulated explicitly for use in saltwater pools. However, it's important to read the product label and ensure it is safe for use in your specific type of pool.

Some algae controllers are designed to prevent and remove algae. However, it's essential to follow the instructions on the product label and use the product as directed.

Using multiple types of algae controllers simultaneously is generally not recommended, as this can lead to chemical imbalances in your pool. It's best to choose one type of algae controller that meets your specific needs and use it as directed.

Yes, water clarifiers can be used with other pool chemicals, but it's essential to follow the manufacturer's instructions and avoid mixing different types of chemicals. It's also recommended to wait at least four hours after adding the clarifier before adding other chemicals.

Yes, if the levels of stabiliser (sunscreen) in the pool are too high, it can cause the chlorine to become less effective and create a potential health risk for swimmers. This is because high levels of isocyanuric acid can create an environment in the pool where harmful bacteria can thrive.

Water clarifiers are not designed to prevent algae growth but can help by removing small particles that algae can feed on. It's recommended to use an algae controller and water clarifiers to prevent algae growth.

You can test the water using a pool testing kit, which will give you pH, total alkalinity, and calcium hardness levels. If any of these levels are out of the recommended range, you need to use a water balancer.

It's important to maintain proper water chemistry levels, such as pH and alkalinity, to prevent scale buildup and keep the water balanced. Using a scale controller product can also help prevent the buildup of minerals that cause scale. Regularly cleaning and maintenance of your pool equipment can help prevent scale buildup.

Water clarifiers bind small particles, like dirt and debris, that are too small to be caught by the pool filter. This process turns the small particles into larger ones that can be filtered out, leaving the water in your pool clear and sparkling.

The ideal range for stabiliser (sunscreen) levels in a pool is 30-50 ppm. If the levels are too low, the chlorine will be less effective; if the levels are too high, the chlorine can become locked up and unable to sanitise the pool.

It's recommended to clean your pool filter at least once a month during the swimming season, but this can vary depending on the size of your pool, the filter type, and how often the pool is used. If you notice the water is not as clear as usual or the filter pressure is higher than average, it may be time to clean the filter.

It's recommended to clean your salt cell at least once a season or more frequently if you notice a buildup of calcium or other minerals on the cell plates. Regular cleaning can help maintain the efficiency of the salt cell and prevent issues with the pool's chlorine production.

Testing the stabiliser (sunscreen) levels in your pool at least once a week is recommended. If you use stabilised chlorine tablets, you may need to try more frequently, as they can contribute to higher levels of isocyanuric acid in the pool.

It depends on the specific product and the condition of your pool. In general, it's recommended to use an algae controller once a week during the swimming season to prevent algae growth.

The frequency of use depends on factors such as your pool's size, the debris level, and how often it's used. Generally, using a water clarifier once a week or as needed would be best.

There are two main types of water clarifier products: coagulants and flocculants. Coagulants bind small particles into larger clusters that the pool filter can catch. Flocculants work similarly but cause the larger clusters to settle to the bottom of the pool, where they can be easily vacuumed up. The type of product you should use depends on your pool's specific needs. A coagulant may be the best option if you have a sand or cartridge filter. A flocculant may be more effective if you have a DE filter or are dealing with a mainly cloudy pool. It's always best to consult with a pool professional or refer to the product label for specific recommendations.

Water balancers are chemicals used to adjust pool water's pH, total alkalinity, and calcium hardness levels. These levels are essential to keep the water safe, comfortable, and clear. Imbalanced water can cause skin irritation, damage pool equipment, and create an environment for algae growth.

Water clarifiers are chemicals that remove particles, such as dirt and debris, from the pool water. They work by causing the tiny particles to clump together, making them easier to filter out of the water.

One common issue when using water clarifier products is overuse, leading to cloudy water. To prevent this, following the instructions on the product label and not exceeding the recommended dosage is essential. Another issue that can occur is foam formation on the pool water's surface. This is often due to using too much clarifier or not allowing enough time for the product to work correctly. To prevent foam, it is essential to use the recommended amount of product and to allow it to work for the recommended amount of time.

A biofilm remover is designed to remove bacteria and other organic matter buildup on pool surfaces and equipment. Using a biofilm remover product at least once a season or more frequently if you notice a biofilm buildup is recommended. Regular use can help prevent issues with water quality and equipment efficiency.

Calcium hardness is the measurement of the water's calcium content. The recommended range for calcium hardness is between 200 and 400 ppm. If it's too low, add calcium hardness increaser to raise it. If it's too high, consult your pool specialist on how to manage it.

The ideal pH level for pool water is between 7.2 and 7.8. If it's too low, you can use a pH increaser (sodium carbonate) to raise it. You can lower it by using a pH decreaser (e.g., sodium bisulfate) if it's too high.

Total alkalinity is the measure of the water's ability to neutralize acids. The recommended range for total alkalinity is between 80 and 120 ppm. If it's too low, you can use an alkalinity increaser (sodium bicarbonate) to raise it. You can use an alkalinity decreaser to lower it if it's too high.